What is ISO?
International Organization for Standardization (ISO) is a global network that specifies standards to help raise the level of quality, safety, reliability, efficiency and interchangeability among businesses, government and society. ISO standards facilitate trade, spread knowledge, and provide means to share best management practices.
Consistent performance and continuous improvement enhance customer satisfaction. Our commitment to continually improving our services is evidenced by certification for our ISO 9001 Quality Management System and ISO 14001 Environmental Management System through QMS Global, an international organization specializing in ISO management system assessment and registration.
What is Sea Star Line’s Mission and Quality Policy?
Our quality policy is our company mission statement:
The safety of and respect for employees is Sea Star’s pledge and will not be compromised.
Sea Star’s commitment to quality of service and integrity is a hallmark of the Company.
We will enhance the Customer’s experience and provide high quality product delivery as a vehicle for growth in the Puerto Rican and Caribbean trades while strictly complying with all maritime laws and regulations.
We will develop innovative, integrated supply chain solutions that provide profitable growth opportunities.
Sea Star’s commitment to Corporate Social Responsibility will continue as the Company strives to be the employer of choice.
What are Sea Star Line’s Quality Objectives?
To ensure continuous improvement of our organization for the benefit of our customers, employees, and shareholders, we are committed to:
- Customer satisfaction
- On-time performance
- Process Improvement
- Employee engagement & satisfaction
- Strategic growth
- Market performance
What is Sea Star Line’s Environmental Policy?
We are committed to delivering green driven transportation solutions by:
- creating a clean and safe working environment for our employees,
- continuously improving the efficiency of our operations,
- reducing our environmental consumption and waste,
- reusing or recycling our obsolete assets, and
- complying with relevant laws and regulations
…to benefit our shareholders, business partners, employees and communities.
What are Sea Star Line’s Environmental Objectives?
Our objective is to continuously reduce our impact on the environment according to our seven environmental values:
- Green Employees
- Green Logistics
- Green Communities
- Green Customers
- Green Ports
- Green Savings
- Green Vessels